Terms & Conditions

Welcome to Astropush!

For the purpose of the Terms, wherever the context so requires and permits, “We“, “Us“, “Our/s” shall refer to Astropush, Bestfuture Private Limited and its affiliates and the terms “You” and “Your/s” shall refer to You, as a User of Our Site. By viewing/ accessing or using or downloading/ registering with Site, You are agreeing to these Terms which conclude a legally binding Agreement between You and Astropush (a product and brand of Bestfuture Private Limited). If You do not agree to be bound by the Terms, please abstain/ refrain from and cease/ discontinue/ stop using the access of this Site.

We at Astropush are dedicated to provide you online astrology services through our website and mobile application. Our website is an ecommerce platform on web and as application on Android and IOS. You can opt for free as well as paid services on our platform. Free services are accessible to users without becoming a member, however for accessing the paid services, a user is required to register on our platform and provide additional data. The services provided on our platform depend on the authenticity of the data provided by the user.

To use our paid services the user has to deposit money in wallet on our platform through payment transaction system. The payment shall be deducted on real-time basis from the user’s wallet based on per minute charges of the Astrologers. Our platform shall be providing call and chat features to Astrologers through the telecommunication provider. User shall agree to allow us to call them. We provide call feature on our website and application where astrologer is connected to the user through a telecommunication service provider. We shall also ask for the location of thee user to enhance our services. User shall be required to provide us the acceptance to call on his mobile phone, even in the scenario where DND service is activated on his number. An account could be created on website and application through phone number, one time password or email id and password or other log-in id and password which can include a facebook, gmail or any other valid email ids.

The Terms of Use (“Terms”) stipulated hereunder shall govern and control Your (User’s) access to and the use of Astropush website (www.astropush.com), mobile/tablet applications and any other modes of Your interaction with Astropush (hereinafter for the sake of brevity referred to as “Site”).

Astropush and User(s) of Astropush shall be individually referred to as a “Party” collectively referred to as the “Parties”.

This electronic record is generated by a computer system and does not require any physical or digital signature for it to be binding on parties.

DEFINITIONS

“Applicable Laws” shall mean and include means any applicable and relevant law, statute, rule, regulation, ordinances, treaty, judicial precedent, order, judgment, decree, injunction, permit or decision of government of India, court or other legislative body, having jurisdiction over or otherwise governing these presents, as may be in force from time to time, without regard to conflict of law principles.

“Client” shall mean and include individuals, associations, company, partnership institutions, organizations, entities, whether registered or not, who have approached Us through our Site to check or buy our services as displayed on the Site.

“Information” shall mean and include the data/information which may be provided by the User while registering with Us through creation of online account and such data/ information provided while visiting our Site, including but not limiting to:

Personally Identifiable Information (hereinafter referred to as “Personally Identifiable Information /PII”) including but not limited to: Your name, address, age and date of birth, Your gender, marital status, Your email address, Your contact number, Aadhar No./ PAN.

“Person/s” shall mean and include any individual, company, partnership, limited liability partnership, limited liability company, business entities, association or corporation, whether incorporated or not.

User/s” shall mean and include the Person/s who undertakes/ participates and provides Information through Our Site.

“Third Party” shall mean and include any individual, association, body corporate, organization entities, who are not under the purview of Astropush Terms of Use and the Terms mentioned herein under.

USER’S REPRESENTATION

Users represent and confirm that:

To use the Site, You represent that You are eighteen (18) years of age or above and such representation shall amount to binding contract with Us. As a minor or a person of unsound mind or as a person who is incompetent to contract, if You wish to use/transact/avail the Services on the Site, it shall be assumed that such use is made by You in the presence of an adult or Your legal guardian (by obtaining their consent) who is capable of agreeing to these Terms and such adult/guardian shall be liable in case of breach/default/ non-adherence/ non-compliance/ non-observance of these Terms.
You agree to the collection/ processing/ use/ storage/ analyzation/ monetization of Your data and/or Information in accordance with Our privacy policy.
You agree that Your access/view and use of this Site is at Your own risk, including the risk that You may be exposed to content that may be inaccurate, offensive, objectionable or otherwise inappropriate.
You agree that Your access to / use of the Site may be modified/altered, updated, interrupted, suspended or discontinued at any time without giving prior notice and We shall not be held liable for such discontinuation/ modification/ alteration to the Site/ content or Information for any such inconvenience in whatsoever manner caused to You from accessing/viewing/ downloading .
You represent and warrant that the data/ Information You trade/ share with Us through Astropush is true and correct. You shall indemnify Us and Our Clients against any loss/ damage/ injury/ harm incurred/ suffered by/ caused to Us due to the reason of inaccuracy/ false/ incorrect Information and such indemnification shall be as per the indemnification process as detailed in Clause 6 (“Indemnity”) and You shall also be bound by the obligations as mentioned therein under.
Please be sure to review these Terms periodically for any updates/changes/modifications. Your continued use of the Site following the updates/modifications/changes shall mean that You accept and agree to the revisions. Subject to Your strict compliance with these Terms and any other policies laid down by Us, we grant You a personal, non-exclusive, non-transferable, limited license to access and use the Site, solely for Your personal, non-commercial use.

INFORMATION

Our Site allows You to upload, submit Your Information/ data. You alone are responsible for the Information on Our Site uploaded, stored, sent to, processed, advertised, submitted etc. by You, and once processed; Your Information cannot always be withdrawn. You assume all risks associated with Your Information, including anyone’s reliance on its quality, accuracy, details, reliability and/or any disclosure by You of information in Your Information that makes You personally identifiable. You represent that You own, or have the necessary permissions to use and authorize the use of Your Information as described herein.

When You upload, submit Information through Your use of Our services, You give Us (and those we work with), a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes We make so that Your Information works better with Our Site), communicate, publish, share publicly, display, filter, flag, distribute and/or remove such Information. The rights You grant in this license are for the limited purpose of operating, promoting, conducting, continuing and improving our services, and developing new ones.

You may expose Yourself to liability if, for example, Your Information contains material that is false, intentionally misleading, defamatory; violates any Third-Party right including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech, pornography etc.; exploits or otherwise harms minors/any other person; or violates or advocates the violation of any central, state and/or international laws, rules and/or regulations.

PROHIBITED USES OF THE SITE

You understand and agree to use the Site only for the purpose of checking or buying products or availing services displayed on the Site and not for any other commercial purpose/ any fraudulent or unlawful purpose/harmful or attempting to harm any Person/ repute of any Person (including minors and/or vulnerable adults).

You understand and agree that You shall not use the Site for knowingly/unknowingly transmitting any data, sending or uploading any material or information that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spy-ware, ad-ware, malware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware of the Site.
You understand and agree that You shall not use the Site to gain unauthorized access to/tamper with/ hack into any of Our facilities.
You understand and agree that You shall not use the Site :

to reproduce, duplicate, copy, rebrand or sell all or any part of Services provided on Our Site.
not to access without authority, interfere with, damage or disrupt
all or any part of Site;
all or any device or network on which Site is stored;
all or any equipment or network or software owned or used by any Third Party.

You agree to use the Site strictly in accordance with the purpose set out in these Terms.
You understand that You shall not modify/ copy/ distribute, transmit/ display/ perform/ reproduce/ publish/ license/ create derivative works from/transfer, or sell any Information, software, products or Services from the Site except authorized by Us and You shall not reverse engineer the Site;
You agree that You shall not use any information or language that is false, misleading, defamatory, harmful, threatening, abusive, harassing, invades another's privacy, offensive, promotes racism, hatred or is against any individual or group or religion or caste, infringes another's rights including any intellectual property rights or copyright or trademark, violates or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability, in the content including but not limited to Your bio, name, data, comments, reviews and/or profile images;
You agree to act in strict consonance with these Terms, Our Policy and other Agreements You have/ may have with Us;
You agree not use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site.

INTELLECTUAL PROPERTY

You acknowledge and agree that Astropush owns all legal rights, titles and interests in and to the Site, including any intellectual property rights which subsist in the Site (whether those rights happen to be registered or not, and wherever in the world those rights may exist). These rights shall include, but not be limited to, art work, innovative technique based on art, know how, records, procedures, brands, trademarks, copyright, computer programs, circuit lay-outs, patents, designs, business names, trade secrets, innovative questionnaire methods used by Astropush. The same should not be shared, published or used in any manner without Our prior written permission. We take protection of intellectual property, both Our own and others, very seriously. We therefore employ measures to prevent any infringement and to promptly end any infringement that might occur.

You further agree to keep in confidence and not to disclose or use for Your own benefit or for the benefit of any Third Party or for no benefit at all (except as may be required for the performance of services under these Terms or as may be required by law), any Information, documents and/or materials that are specified/marked as confidential or are reasonably considered confidential regarding Astropush its businesses, customers, clients, suppliers, or methods of operation and You shall also take such reasonable care to protect such Information as You would have taken if the Information was Your own property.

WALLET

To use any service on the platform, users are required to put money into the wallet on the platform. The money can be put in the wallet through various options provided like credit card, debit card, UPI, netbanking etc. The money put in the wallet is converted to credit. This credit is neither redeemable in currency nor refundable.

DELIVERY, CANCELLATION AND REFUND POLICY

We follow a strict no refund policy. Once the order for the service/s has been confirmed and the money has been deducted from the user’s wallet, you cannot cancel it at any given scenario, as the moment you confirm the order, the work on it starts the very moment. In certain scenarios, where the work does not start, Astropush reserves the right to decide whether to refund the paid amount or not. However, if the User intends to cancel a successfully placed order before execution, the User is required to contact the customer care team within 1 (one) hour of making the payment, thereafter it is totally at the discretion of Astropush and its management whether to issue refund or not.

The delivery of reports and answers generally take 6-8 hours and we strive to maintain the delivery times. However, it is not guaranteed and shall vary case to case basis. If a user sees that delivery is delayed beyond this time then he should notify us immediately. We shall take all necessary action in order to expedite the process. No refund shall be processed under such circumstances.

No refund shall be processed for the reason that in-correct information or data has been provided by the user. The User can request for change in the in-correct information or data provided, the request for such change shall be made with the customer care within 1 (one hour) of execution of the service rendered by the service provider.

No refund shall be processed for providing a wrong contact number for the purpose of availing the “Call with Astrologer” feature. The User once opted for this feature is advised to keep the Contact Number in full coverage area and must answer the call when received. No refund shall be processed for any call which gets connected.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway or any other processing charge of our platform.

The User agrees to receive certain specific emails and messages along with calls from the Website.

INDEMNITY

You agree to defend, indemnify, irrevocably and unconditionally, within a period of 10 (ten) days from the incurrence of any loss/damage/injury/ pronouncement of decree by the court of competent jurisdiction, hold Us harmless as a continuous obligation from and against all claims (including without limitation claims from other users and all other Third Party claims), actions, suits, demands, damage, obligations, settlements, judgments, service liability claims and all costs, charges, expenses, losses and damages (including without limitation reasonable attorneys’ and other professional advisors’ fees, costs and expenses) incurred or suffered or caused to or sustained by us by reason of:

Any claims by government regulators or agencies for penalties or sanctions or other remedies arising from or in connection with Your failure to comply with its regulatory/legal requirements and compliances;
Your access or use of the Site.
Any claims occurring on account of misconduct, negligence, wrongful acts of omission or commission, misuse of systems or failure to follow the established procedures by You and/or anyone acting on Your behalf.
Any claim by Third Party with respect to violation of intellectual property.
Violation of rights of privacy or publicity of other Users of any Third Party by You
Any breach, non-observance, non-performance, violation of any of these Terms , Our Policy or any other policy by You;
Indemnification Process: We shall give notice as promptly as reasonably practicable, to User/s, informing User/s of such costs/loss/injury/damage and/or commencement of any action against or by Astropush; Provided herein that failure to notify User/s on occurrence of such loss or on commencement of any action against or by it shall not release the User from the liability contained herein. Upon such notification, the User/s shall assume the liability and shall within ten (10) days indemnify, keep indemnified and hold harmless Astropush against actions/ claims/ losses/ damages/ judgments/ costs/ expenses incurred or suffered by Astropush and/or Client and/or any other Third Party. The User/s shall not be entitled to any expenses incurred by it in the process of indemnification.

WARRANTY AND LIABILITY

The Site does not provide warranties for the services provided on the platform. Astrological counseling provided through our Site is based on cumulative or individual knowledge, experience and interpretations of astrologers and as such, it may vary from one astrologer to another. We are offering services through a diverse panel of Astrologers duly verified by our Site and such Service Provider/s (Astrologer/s) may from time to time make recommendations of using mantras, jantras, gemstones or other astrological remedies to be used by User. Such recommendations are being made in good faith by the astrologers and the site makes no warranty that the service will meet requirements.

No medical advice or health advice is provided by our Astrologers, if any such requests are raised by the User, our astrologers will politely refuse. We do not take any responsibility of any untoward incident that may happen with the User after seeking the Service. Our services are only for guidance and do not guarantee results, hence we do not take any responsibility of any event which happens after consulting with our service provider on our platform. It is purely at the risk of user.

DISCLAIMER AND LIMITATION OF LIABILITIES

THE INFORMATION AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.

ASTROPUSH MAY MAKE IMPROVEMENTS OR CHANGES TO SITE AT ANY TIME.

WE MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED ON “AS IS” AND WHERE IS BASIS WITHOUT WARRANTY OR GUARANTEE OR CONDITION OF ANY KIND. ASTROPUSH AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, OFFICE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ASTROPUSH OR ANY OF ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OF THE SITE.

THE CONTENTS DISPLAYED ON THE SITE ARE TARGETED FOR MATURE AUDIENCE AND FOR ENTERTAINMENT PURPOSE.THE OBJECTIVE OF THE SITE IS NOT TO HURT ANY SENTIMENTS OR BE BIASED IN FAVOR OF OR AGAINST ANY PARTICULAR PERSON, SOCIETY, GENDER, CREED, NATION OR RELIGION. KINDLY DO NOT BROWSE THROUGH THE ARTICLES, ASTROPUSH AND BLOGS IF YOU BELIEVE THAT CERTAIN KINDS OF CONTENT MAY BE OFFENSIVE TO YOU. VIEWING ANY CONTENT OF THE SITE IS A CONSCIOUS CHOICE OF THE USER AND SHALL NOT BE THE RESPONSIBILITY OF OURS’. WE RECOMMEND THAT UNLESS YOU ARE COMPLETELY CONVINCED, DO NOT READ OR PARTICIPATE ON ASTROPUSH OR AVAIL ANY OTHER SERVICES OF THE WEBSITE.

PRICING POLICY

The prices are mentioned on the Site based on the effort, efficiency and the output of the service. Call and Chat features are based on the real time deductions per minute. Other services such as reports and questions have fixed prices and are displayed on the Site. The prices mentioned on our Site are the final prices after any deduction of sale, taxes etc. We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If a service’s price is higher than the price displayed, we will cancel your booking and notify you of the cancellation.

User’s card/bank account will reflect the sale to Bestfuture Private Limited.

THIRD PARTY SERVICES AND CONTENT

Our Services may be made available or accessed in connection with Third party Services and content (including advertising) that We do not control. You acknowledge that different terms of use and privacy policies may apply to Your use of such Third Party services and content. We do not endorse such Third Party Services and content and in no event shall We be held responsible or liable for any products or services of such Third Party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited will be a third-party beneficiary to this contract. If You access our services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These Third Party beneficiaries are not Parties to these Terms and are not responsible for the provision or support of Our Services in any manner. Your access to Our Services using these devices is subject to Terms set forth in the applicable Third Party beneficiary’s terms of service.

Additionally, some of Our services are supported by advertising revenue. In consideration for granting You access to and use of the Services, You agree that We may place such advertising on the Services.

The Services may allow You to link to other Sites or resources on the Internet, and other websites/sites or resources may contain links to Our Site and Our Services. These other websites/sites are not under Our control, and You acknowledge that We are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of these websites/sites or other online resources. The inclusion of any such link does not imply endorsement by Us. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, information, or services available on or through any such website or resource.

PRIVACY POLICY

You hereby consent, express and agree that You have read and understood Astropush Privacy Policy. You further accept the terms and conditions of the Privacy Policy, which also governs Your use of Site.

GOVERNING LAW

These Terms are governed by and construed in accordance with the Applicable Laws of India, It is deemed that You, as We do, agree to be subject to the jurisdiction of courts in the city of Mumbai, Maharashtra only.

DISPUTE RESOLUTION

Any dispute, controversy, difference of opinion or claim (hereinafter referred to as “Dispute”) arising between You and Astropush shall be resolved mutually by engaging in a good faith negotiation to resolve the dispute.

In case the dispute is not settled within fifteen (15) days of such good faith negotiation, it shall be referred to arbitration.

In the event wherein the dispute is referred for arbitration:

A sole arbitrator shall be appointed by the Parties with mutual consent. If there is a difference and lack of consensus on the nomination of a sole arbitrator, then each Party shall nominate its respective arbitrator, and such nominated arbitrators shall nominate a third arbitrator by mutual consent to form a three-member arbitral tribunal.
The arbitration shall be conducted in accordance with Arbitration and Conciliation act 1996. The venue of such arbitration will be Mumbai and the language of the arbitration shall be English. The award of arbitrator shall be binding upon both Parties. The cost of the Arbitration will be borne by both the Parties equally.

CANCELLATION AND REFUND POLICY

The delivery of reports and answers generally take 24-48 hours and we strive to maintain the delivery times. However, it is not guaranteed and shall vary case to case basis. If a user sees that delivery is delayed beyond this time then he should notify us immediately. We shall take all necessary action in order to expedite the process. No refund shall be processed under such circumstances.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway or any other processing charge of our platform.

MISCELLANEOUS

You acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the availability of any external websites, applications or resources, which may appear on Our Site by way of advertisement or otherwise. Any reliance placed by You on the completeness, accuracy or existence of any such products/ services or other materials on, or available from, such websites, applications or resources is completely Your responsibility as We are not connected to such advertising or other material in any manner whatsoever.

You agree that no joint venture, partnership, principal-agent and/or employment relationship exists between You and Astropush as a result of these Terms or use of Astropush.

Fictitious names of companies, products, people, characters, and/or data mentioned on Site are not intended to represent any real individual, company, product, or event.

If any provision of these Terms is found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties’ intention or eliminated to the extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable and You shall remain bound by the updated Terms.

Pacta sunt servanda: Agreement must be kept: This Agreement between the Parties contains clauses which serve as law between the Parties, and the nonfulfillment of respective obligation constitutes a breach of the Terms.

Any rights not expressly granted herein are reserved.

HELP

If You have any doubts/queries about these Terms, kindly get in touch with Us by emailing at: bestfutureprivate@gmail.com

By clicking the accept button/option in this agreement window or by visiting this website, You unconditionally consent to be bound by these Terms. Such an action is the symbol of Your signature and You have fully read and understood and are consenting to be bound by and are becoming a Party to these Terms contained herein and agree that this agreement is enforceable like any written negotiated agreement which is read, understood and signed by You.CIN : U74999PN2020PTC1